Refund policy

Thank you for shopping at petalandbloomskincare.com. Once an order has shipped, we do not accept returns or exchanges.

Although we do not accept any returns or exchanges, you may cancel an order before it ships from our facility if it has not been packed or staged for shipping.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please submit photo images of any damaged or defective product.